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VCA Plainfield Animal Hospital

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Contact Information
Plainfield 1100 Norwich Rd, Plainfield, CT 06374
Phone: 860-564-7177
Yelp: Yelp Reviews

VCA Plainfield Animal Hospital is a state-of-the art veterinary clinic that serves customers from eastern Connecticut to Rhode Island. This hospital focuses on preventative care and has an on-site laboratory with advanced testing tools to diagnose any health issues. VCA Plainfield Animal Hospital’s knowledgeable staff is available 7 days a week for visits. Diagnosing your pet is faster and more accurate because this hospital uses digital X-rays along with a high frequency X-ray table that produces better quality images and less radiation and is safer traditional X-rays.

This provider offers advanced X-rays to find the source of your pet’s discomfort and utilizes the Indexx CR system for instant digital X-rays that can be sent to specialists instantly, eliminating crucial waiting time between diagnosis and treatment. In-house lab testing gives your veterinarian instant results to treat your pet effectively. VCA Plainfield Animal Hospital’s records are completely electronic and every test or exam your pet undergoes is immediately added into a digital patient file, making access to your pet’s medical records easy and more convenient than paper-based records. This veterinary center also has an advanced Aloka ultrasound unit that can reveal conditions that older testing methods miss. Surgical laser is also offered to pets undergoing surgery to decrease bleeding, pain and healing time.

VCA Plainfield Animal Hospital is rated 3.5 stars on Yelp. Positive customer reviews highlight the friendly and helpful front desk staff and the convenience of a 24-hour, 7/365 vet clinic. Customers also praise this hospital for having multiple veterinarians on staff and for patient, compassionate care that doesn’t feel rushed. Other customers rated VCA Plainfield Animal Hospital 5 stars for knowledgeable doctors, accurate diagnostic testing and effective treatment. Transparency and honesty with billing matters along with fair estimates also factored into the positive reviews for this hospital.

Negative reviews about VCA Plainfield Animal Hospital criticized incorrect medical advice and inaccurate diagnoses. One particularly alarming review came from a person claiming their dog died as a result of treatment at this facility. This pet owner complained about not being able to reach a veterinarian by phone, no response to phone calls or messages and being overcharged for ineffective treatment that resulted in the death of their pet. However, the reviewer was told to bring the dog to the ER and did not do so because of costs.

Other reviewers were upset about lost medical records, disorganization, over-priced treatments, rude staff and long wait times. Another customer complained about boarding services offered by this hospital, claiming that the conditions were unsanitary and that her dog “reeked of pee” when she picked it up from boarding.

Across the web, reviews for VCA Plainfield Animal Hospital are more positive than negative. Their Facebook business page has 86 ratings with an average rating score of 4.8. VCA Plainfield’s Google business listing contains 6 Google reviews with a 4.4 out of 5 star average score. This business is not BBB accredited.

Medical director of VCA Plainfield Animal Hospital is Dr. Jenna Schmied whose background includes work with exotic, large animals and zoos. The clinic also has three associate veterinarians: Dr. Meghan Danby, Dr. Lauren Hai and Dr. Bridget Picano. The Hospital Manager is Daniel Sharp who has considerale experience with veterinary technology and veterinary practice management. Daniel runs the clinic’s daily operations of this hospital and works to ensure that things run smoothly for the staff and customers.