Animal Hospitals

Animal Hospitals

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Hollywood Animal Hospital

Found 1 listing

VCA Hollywood Animal Hospital
5.00

Address:
Hollywood 2864 Hollywood Blvd., Hollywood, FL 33020
Phone: 954-920-3556
Yelp: Yelp Reviews
Description:

VCA Hollywood Animal Hospital is home to state of the art medical technology and specialized care for animals. This facility serves animals from Hallandale to Miramar in Florida. There are special clinics for animals that offer preventive, grooming and even pet counseling when required. Advanced medical services such as specialized surgeries and diagnostic imaging are offered at this facility according to the recommendations of the doctors. Even though you may only book a doctor’s appointments for specific times and days of the week, the hospital offers 24 hours of services to animals.

This provider operates on the principal of prompt response to the needs of your animal. They have an online based form that pet owners can fill for purposes of booking an appointment as well as for registering information on new clients that are visiting for the first time. Payment for services rendered is made easy by the wide range of payment options available at this hospital. This provider accepts payments made by credit card, personal checks and cash.

Positive client reviews posted on yelp on the VCA Hollywood Animal Hospital point to the kindness of the staff that offer direct services to the animals, their regard for life over money and consideration for the animal owners. Customers praise the efforts of veterinarians to keep informed on the progress of an animal even after they have left their care. Some customers think that the fact that customers are not pestered to sign anything before an animal is attended to shows that they are focused on their work of savings lives. Honesty in dealing with complex cases was appreciated since customers feel that it is better to be honest than treat an animal for an illness they have not diagnosed. The overall rating of VCA Hollywood Animal Hospital on yelp is 3.5 stars.

Negative reviews associated with VCA Hollywood Animal Hospital include overlooking of primary procedures such as taking the temperature of an animal with a fever and not honoring pet owner’s wishes upon registration. One lady complains that she had no money in her account and wanted the hospital to alert her when the bill got to $500 which they never did. They later sent her a bill of $1500 with no clear diagnosis of what was ailing her cat. Another reviewer was concerned about the rude manner in which the receptionist spoke to her when she called to try and book an appointment for her dog which had previously been treated there. The general negative complaint on VCA Hollywood Animal Hospital is the high prices charged on minor procedures.

Gauging from the Facebook rating average of 4.8 out of 86 ratings and 4.5 average rating out of 6 Google ratings, reviews for VCA Hollywood Animal Hospital are generally more positive than negative.

The VCA Hollywood Animal Hospital is headed by Nancy French who is the hospital manager. Prior to being in charge of the welfare of client and staff at the hospital, she was veterinary technician till 2006. The veterinary team is headed by Dr. James Herrington who has been in animal care practice for 27 years. He is assisted by Dr. Dewey Carpenter, Dr. Briana Danielson, Dr. Jon Dee, Dr. Larry Dee, Dr. Randi Fishkin, Dr. Melanie Hnot, Dr. Anne Murphy, and Dr. Thomas Sessa who are Veterinary Specialists.

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4 Comments
  1. Reply Anonymous 07/27/2017 at 12:36 am

    I do not recommend anyone to take any animal to VCA Alpine Animal Hospital in Issaquah, in any situation. I felt that they held my dog hostage to try and coerce us into getting an expensive procedure that was not necessary. They held him hostage for two hours, would not let us see him, and would not treat him unless we agreed to a forced overnight stay.
    After two hours we left with our dog, still untreated, and saw a different vet the very next day who verified that he did not need overnight hospitalization and quickly resolved our dogs medical needs.
    I definitely felt they were trying to use the emotional aspect to milk us out of money while leaving my dog locked up, untreated and suffering. Upon reading Yelp reviews, and researching this hospital online, it appears that this is their standard operating procedure.

  2. Reply LB 07/27/2017 at 12:37 am

    I do not recommend anyone to take any animal to VCA Alpine Animal Hospital in Issaquah, in any situation. I felt that they held my dog hostage to try and coerce us into getting an expensive procedure that was not necessary. They held him hostage for two hours, would not let us see him, and would not treat him unless we agreed to a forced overnight stay.
    After two hours we left with our dog, still untreated, and saw a different vet the very next day who verified that he did not need overnight hospitalization and quickly resolved our dogs medical needs.
    I definitely felt they were trying to use the emotional aspect to milk us out of money while leaving my dog locked up, untreated and suffering. Upon reading Yelp reviews, and researching this hospital online, it appears that this is their standard operating procedure.

  3. Reply RoseMarie Laramee 08/05/2017 at 5:47 am

    Sadly, after being a client for 40 years at this hospital, the last month was a nightmare. My 15 year old bichon took very ill, 2 weeks after the Vet I had been seeing abruptly left, despite knowing they were already short one Vet. That left one full time Vet to carry the entire load in Wellness & I was told I had to use ER because I had no Vet. I had to make a meet and greet appointment with the only Vet on staff in order to have her see my very ill dog and they couldn’t give me an appointment for almost a month. I told them, Kristy, would not be alive in a month and again, they told me if she got worse, to use their ER. Kristy continued to decline and all her tests showed kidney failure, yet when I ran it by the only Vet on staff, I was told, it was not Kidney failure and the tests showed nothing physically wrong with her, so they assumed she had a brain tumor, which was ridiculous. I made Kristy an appointment with another private Vet and asked for a record transfer from them. A week later, the new Vet sill didn’t have her recent ER and test records and it delayed her treatment a few more days while they repeatedly contacted BRAH to transfer her records. When they finally got her records along with the tests they did, Kristy did indeed have kidney failure and she had to be euthanized by this new caring Vet, one day before her appointment would have taken place at BRAH. It’s sad to see a veterinary hospital decline to this state, after going there 40 years. The original owners, worked very hard to build up the reputation and now a big corporation takes over and destroys their reputation within a few short years. They no longer care about pets and the owners and only care about making as much money as they can. I am so glad that my Kristy did not have to end up back at BRAH, ER for her final moments with me, and instead spent her last moments with another caring Vet, that truly cares about his patients and not how much money he can make.

    Every time, I have had to use BRAH, ER, I have had to spend 4 or 5 hours and they take your dog, as you arrive and you can’t get her back, until they say she is ready. I have heard numerous complaints about their ER and now the Wellness hospital is not doing any better.

  4. Reply Anonymous 09/21/2017 at 4:49 pm

    The worst customer service I have ever received complained to corporate never even received a call back what a joke

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