Healthy Paws and Figo are both excellent pet insurance companies with comprehensive coverage.
There is a reason they are two of the most popular providers!
We compared the pet insurance companies, Healthy Paws and Figo side-by-side to see what they offer and how they differ.
Let’s take a look at the two.
Healthy Paws v. Figo: Pet Insurance Plans Compared
Healthy Paws is one of the most popular among its policyholders and consistently ranked one of the best.
Their unlimited benefits in all plans are not only unique to the marketplace but also a great advantage.
Waiting periods are standard and claims are handled quickly.
Figo, while a little pricier than most other companies, offers very comprehensive insurance.
Offering an option of a 100% reimbursement choice is rare in pet insurance.
Being associated with Google, they are a very tech-friendly company.
Both Healthy Paws and Figo offer very well-rounded coverage in their different types of plans, while Healthy Paws gives you one plan choice and it’s very comprehensive.
Healthy Paws coverage includes all injuries, accidents and even specialty and alternative care.
All of their plans will reimburse up to 90% and are based on the actual cost.
Hip dysplasia is covered after a year only for pets under 6.
Having only one plan makes the decision easy and you can then budget accordingly with no surprises.
Figo differs a little from Healthy Paws with three different plans.
The most basic plan has very comprehensive coverage including:
Figo also covers the vet exam fees which is a nice benefit or up to $50 for each vet visit. A great perk!
The other two more expensive plans add some additional benefits: holiday cancellation coverage, lost pet rewards which include the marketing to find your pet.
Figo does cover hip dysplasia for pets of all ages that have been cured for a year.
If your pet is in an emergency situation, Figo will waive the deductible if it is considered life-saving care.
Benefit Limits Comparison
Both companies don’t have per-incident benefit schedules which are usually too limiting.
All of Healthy Paws coverage has unlimited annual restrictions over the course of your pets’ life.
You have one limit and can visit the vet multiple times for any illness or condition.
Figo’s plans are structured differently.
- Figo’s Essential plan caps at $10,000 for accidents and illness.
- Figo’s preferred plan caps at $14,000 for accidents and illness.
It does include other benefits such as a lost dog fee reimbursement, reward, and boarding fees in the event of an emergency.
Figo’s ultimate plan is the only plan with unlimited benefits but it does include reimbursement for vacation coverage if your pet dies suddenly.
When enrolled in Healthy Paws, the deductible is paid once each year on the date you sign up.
They allow you to choose the deductible and they can start as low as $100 and go to as high as $500.
The higher end choices will help lower your premium but the reimbursement paid will be less on each bill.
Figo also has an annual deductible and their choices range from $50 to $500.
They will waive this deductible if your dog or cat needs emergency life-saving care.
Healthy Paws has the following reimbursement choices: 70%, 80%, and 90%.
Once you have paid your deductible, Healthy Paws will reimburse you the percentage that you choose.
With Figo, you have the following reimbursement choices: 70%, 80%, 90%, and 100%.
In fact, Figo is the only pet insurance company that we have reviewed that offers a 100% option.
While this is a great option, you need to remember that this would increase the premium rate.
Healthy Paws is less expensive than Figo.
Both companies pricing can be affected by the coverage you choose, where you live and the breed of your pet.
When considering Healthy Paws has unlimited benefits in all plans, the pricing seems even less expensive relatively.
Discounts for different membership groups, ie. Costco and AARP can save you about 10%.
Figo’s cat insurance plans are definitely on the higher end of most pet insurance companies.
Discounts are available for different corporate plans if you enroll more than one pet, students and even veterans.
Claims and Service Comparison
Healthy Paws is known to accept all claims payback within a week.
While some other pet insurance companies have reputations for denying claims, Healthy Paws is not one of them.
Their customer service is helpful, polite and can be reached 24/7.
Figo, the tech-savvy provider, is all about paperless claims.
You just upload your bills and/or claims on the mobile app.
Claims are typically paid in 10 days but can be super fast if you sign up for direct deposit (within 3 days!)
Their app is what they call a “Pet Cloud” and allows their policyholders to process claims, keep your dog or cat’s medical history and contact customer service.
They even offer you the option to join their virtual pet community where you can find local events and even the nearest dog parks.
Enrollment and Waiting Periods Comparison
With Healthy Paws, puppies and kittens can be enrolled starting 8 weeks old and all the way up to 13 years old.
Healthy Paws’ waiting period is typically 15 days for illnesses and accident.
If your dog is older than 6, Hip dysplasia will not be covered.
For dogs under 6 years old, there is a 12 month waiting period.
Figo’s waiting period for accidents is 5 days and illness or any other sickness is 14 days.
The waiting period for both accidents and illness can be waived if you had your dog or cat examined at the vet 48 hours before you had enrolled and bought your policy through the Humane Society or one of their other veterinary partnerships.
Summing It Up
As you can see, both Healthy Paws are excellent companies with great coverage.
If you are more of the tech-savvy type than Figo might be for you.
Or if you just want a great plan with unlimited benefits, then Healthy Pets might be the better choice.
If you would like to see some other great plans, our top 10 best pet insurance companies of 2019 give you some other choices!