Pets Best Reviews
Updated 6/28/17 by Dr. Pippa Elliot
We rank Pets Best the 3rd best pet insurance. Pets Best reviews from real customers consistently mention fast payment times (less than 5 days!) and flexible coverage.
Pets Best offers Accident-Only and Accident & Illness policies. They also have a Routine Care plan.
There are 3 Accident & Illness plans: Essential, Plus, and Elite. And there are important differences between the plans.
Pets Best Essential plan is a very basic plan with a low $5,000 annual coverage limit. We do not recommend this plan. Just a single vet emergency can cost $20,000…and this plan would only cover a fraction of it! Once that $5,000 is paid, no other medical expenses would be covered for the rest of the year.
Pets Best Plus plan offers $10,000 in annual coverage. It includes exam fees for accidents and illnesses. This is a great benefit since most pet insurance companies don’t reimburse exam fees.
The Plus plan also covers rehab, chiropractor, and acupuncture. We like that these Pets Best includes these alternative treatments in the cost of pet insurance. Some insurers only cover such treatments as part of a wellness plan that costs extra.
The Elite plan is our Pets Best top choice. It covers exam fees and alternative treatments, with UNLIMITED annual coverage. We believe unlimited coverage is necessary since the cost of veterinary care is so high. If you’re going to invest in pet insurance, you want to make sure it covers any accident or illness your pet might have throughout the year.
Pets Best customers rated their customer service 10/10. Overall, our reviewers found Pets Best plans to be a smart investment for pet parents. Based on excellent customer service reviews and solid coverage, our reviewers gave Pets Best an overall grade of A-.
Pets Best Reviews from Customers
Average customer review: 4/5
“Pets Best saved my Labrador”
My boy was crying in pain and collapsed on the floor. He was rushed into emergency surgery on his neck and the ordeal was so expensive. Pets Best refunded me right away. I could not have afforded to take care of my dog without Pets Best. Thank you.
Pet Parent of a Chocolate Lab
“Pets Best is the Best Insurance”
As a senior citizen, my income is low and fixed. If something were to happen to my Corgi, I would not be able to afford it. Having this pet insurance policy gives me peace a piece of mind knowing that she’s safe and protected against unforeseen medical emergencies.
Pet Parent of a Welsh Corgi
- Founded by a Veterinarian
Questions About Pets Best?
Pets Best has over 30 years of experience providing pet insurance.
Unfortunately, no pet insurance plan, including Pets Best, covers pre-existing conditions. They only cover future accidents and illnesses.
You can choose an annual deductible from $0 to $1000. The lower your deductible is, the higher your monthly payment will be.
Reimbursement amounts are 70%, 80%, 90%, or 100% of the total vet bill.
Plans are subject to annual reimbursement limits of $10,000 per year on the Elite Plan and $5,000 per year on both the Essential & Plus plans.